Privacy Policy
Last Updated: August 17, 2026
Valencia Family Dentistry and Orthodontics (“we,” “our,” or “us”) is committed to protecting the privacy, security, and confidentiality of personal information collected from patients and visitors to our website. This Privacy Policy explains how information is collected, used, and protected in accordance with applicable United States laws.
Information We Collect
We may collect personal information including, but not limited to, your name, phone number, email address, mailing address, appointment requests, insurance details, and any information you voluntarily submit through online forms or communications.
How We Use Your Information
Information collected may be used to:
- Schedule, confirm, and manage dental appointments
- Communicate with patients regarding services or inquiries
- Send appointment reminders, scheduling updates, and patient forms
- Improve website functionality and patient experience
- Maintain internal records and operational efficiency
- Comply with legal, regulatory, and healthcare requirements
Healthcare Information & HIPAA
Any protected health information (PHI) provided to us is handled in compliance with applicable federal and state privacy laws, including HIPAA. Access to PHI is restricted to authorized personnel only.
SMS/Text Messaging
If you provide your mobile phone number and consent to receive text messages from Valencia Family Dentistry and Orthodontics, we may send SMS messages related to your interaction with our office, including:
- Appointment requests
- Appointment confirmations
- Appointment reminders
- Scheduling or rescheduling updates
- Patient paperwork or form reminders
- Follow-up communications
- Responses to your inquiries
- Other patient-service-related communications
Message frequency varies. Message and data rates may apply.
You may opt out of receiving text messages at any time by replying STOP to any message. For assistance, reply HELP or contact our office at 505-865-9788.
Consent to receive SMS messages is not a condition of receiving dental services.
SMS Privacy
Mobile information, including phone numbers and SMS opt-in consent, will not be sold, rented, shared, or disclosed to third parties or affiliates for marketing or promotional purposes.
We may share information with service providers that assist us in delivering text messages or operating our communication systems only as necessary to provide those services on our behalf.
SMS opt-in data and consent will not be shared with any third parties for their own marketing purposes.
Cookies, Analytics & Google Compliance
Our website may use cookies, Google Analytics, or similar tracking technologies to analyze website traffic and usage trends. These tools collect non-identifiable information to help improve website performance. You may disable cookies through your browser settings.
ADA Accessibility Statement
We are committed to providing an accessible website experience in accordance with the Americans with Disabilities Act (ADA). If you encounter accessibility barriers, please contact our office so we can assist you promptly.
Information Sharing
We do not sell, rent, or trade personal information.
Information may be shared with trusted service providers who assist with website hosting, appointment systems, communications, IT services, or other business operations, subject to appropriate confidentiality and privacy requirements.
Notwithstanding the above, mobile phone numbers, SMS opt-in data, and SMS consent information will not be shared with third parties or affiliates for marketing or promotional purposes.
We may also disclose information when required by applicable law, regulation, court order, or legal process.
Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, misuse, alteration, or disclosure.
However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
Third-Party Links
Our website may contain links to third-party websites, services, patient forms, scheduling systems, payment providers, or other resources.
We are not responsible for the privacy practices or content of third-party websites. We encourage users to review the privacy policies of those services.
Legal Disclaimer
The content on this website is for informational purposes only and does not constitute medical or legal advice.
Use of this website, submission of an online form, or electronic communication with our office does not by itself establish a dentist-patient relationship.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.
Contact Information
Valencia Family Dentistry and Orthodontics
3472 Main St. N.E.
Los Lunas, NM 87031
Phone: 505-865-9788